Returns Policy

Returns for Refund

Returns for refund/credit are not charged a restocking fee as long as you return the item(s) within 45 days from the date of purchase. After 45 days, we will still accept the item(s) for return; however, you will be charged a 25% restocking fee. Returns for credit are not allowed after 60 days. Follow these guidelines when returning items for refund/credit:

• Please try on all clothing and equipment prior to removing any tags. We will NOT accept items for return or exchange if the tags have been removed.
• Item(s) must be returned in the same condition in which it was received. We are unable to accept items that have been used, altered or hemmed.
• Hats MUST be returned in a box, protecting it from creasing in shipment.
• Compression shorts, tights, undergarments and whistles are not returnable.
• Include your name and address inside the package, indicating the reason for return.
• Ship the items the carrier of your choice (shipping charges are not reimbursable) making sure that the package is insured for the full value of the item(s).
• Call our customer service (877-438-4242) if you require further information.

Returns for Exchange

Please follow the above guidelines. Indicate information on the item to exchange (size, color and item number). There will be a shipping charge for the exchange.

Defective Merchandise

We deal with the most reputable manufacturers with the best guarantees against defects in the market! Defective merchandise is rare, but does happen on occasion. We will handle any defective merchandise directly with the manufacture. If you feel an item is defective, contact customer service for information.

Errors

In the event of an error on your order (we're human!), please contact our toll-free number and we will correct the error as painlessly as possible!

Returns Procedure

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping 

 
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.