Returns for Refund
Returns for refund/credit are not charged a restocking fee as long as you return the item(s) within 30 days from the date of purchase. After 30 days, we will still accept the item(s) for return; however, you will be charged a 25% restocking fee. Returns for credit are not allowed after 45 days. Follow these guidelines when returning items for refund/credit:
Returns for Exchange
Please follow the above guidelines. Indicate information on the item to exchange (size, color and item number). There will be a shipping charge for the exchange.
We deal with the most reputable manufacturers with the best guarantees against defects in the market! Defective merchandise is rare, but does happen on occasion. We will handle any defective merchandise directly with the manufacture. If you feel an item is defective, contact customer service for information.
In the event of an error on your order (we're human!), please contact our toll-free number and we will correct the error as painlessly as possible!
Please contact customer service, as some items that have been customized may not be approved for return.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider, shipping date estimates may appear on the shipping quotes page.
Shipments outside the Continental US-Please note that our site will ESTIMATE shipping based on the subtotal of your order. There may be an additional charge based on the ACTUAL shipping which is determined by the weight of the package and the shipping destination. Please provide a good daytime phone number as well as a valid email address; we will contact you as soon as possible with the amount of additional shipping charges and obtain the credit card number you would like to us to pay the additional amount.
This includes shipments to Alaska, Hawaii, Canada and APO shipments (any shipment not available for Ground UPS).